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    Adam Wilson (POWER BI)'s profile image

    Adam Wilson (POWER BI) on 10 Dec 2014 04:42:37

    How can Power BI help me increase the efficiency of my customer support team?

    Comments (18)
    Adam Wilson (POWER BI)'s profile image Profile Picture

    a53de565 441e-4e30-828f-e5e8a367567b on 05 Jul 2020 23:38:18

    RE: Customer Support

    Hi Team,

    My Tables are:
    1.DIM_CUSTOMER_ACCOUNT
    2.DIM_BAND_RANGE

    Sql Query :
    SELECT * FROM
    DIM_CUSTOMER_ACCOUNT ACC
    RIGHT JOIN DIM_BAND_RANGE BAND ON ACC.BALANCE BETWEEN
    BAND.BAND_LOWER_VALUE AND BAND.BAND_UPPER_VALUE

    I'm trying to apply the same logic in Power Bi Using "USERRELATIONSHIP" DAX function.
    How to use three columns along with "Between" function in dax query.

    Please help me and share the syntax of the dax query.

    Thanks,
    Krishnan

    Adam Wilson (POWER BI)'s profile image Profile Picture

    1be1b9a4 dcff-4843-b86b-b15227ccca5c on 05 Jul 2020 23:29:54

    RE: Customer Support

    Where POWER BI server is hosted and on which platform ?

    Adam Wilson (POWER BI)'s profile image Profile Picture

    5e453b5b 2612-4d8d-8d5b-4db301dc039f on 05 Jul 2020 23:26:22

    RE: Customer Support

    Hi,

    Just wondering about creating a relationship between tables.
    Error says relationship cannot be created between two columns as one must have unique values.


    My table are:
    1. Exported from SMS
    2. From Active directory

    I'm trying to look-up the "ID" fields.
    Both has the same column field name (IntID) and data type. The column in the Active Directory are all unique (no duplicates) whereas the data from SMS has as some students studied twice and took different programmes.


    I tried auto detect and manual (Manage relationship), but still can't connect those two tables.

    Help please.

    Thank you.
    Jen

    Adam Wilson (POWER BI)'s profile image Profile Picture

    96a97bd7 77ec-496c-bc85-08b8734e40ce on 05 Jul 2020 23:21:23

    RE: Customer Support

    Viewing or intracting with r visuals is only enabled for domain verified tenants.please contact your it administrator for help..........how can i solve this issue...

    Adam Wilson (POWER BI)'s profile image Profile Picture

    e9a50519 2497-4013-8ab5-36730de673d2 on 05 Jul 2020 23:01:01

    RE: Customer Support

    I am sharing a dashboards with an external companies.
    All but one is able to see their dashboard.
    The have an account and are using the "Pro" version.
    The email domain is "@ebertlang.com".

    Adam Wilson (POWER BI)'s profile image Profile Picture

    32f31580 8dd2-42d8-a0a7-69fe1c7af674 on 05 Jul 2020 22:58:48

    RE: Customer Support

    'Hi Experts,

    what is the major difference between on premises and on cloud

    My understanding is In on premises having below mentioned features,

    ->Power query, power pivot, power map access
    ->data security
    ->multiple cloud access
    ->can access only analysis services

    on cloud

    ->can access all the data source
    ->cant perform powerquery ,pivot,map
    ->data's will save in cloud and by cloud only we can call data

    kindly explain the differences and detailed major feature differences but cost wise both are changed very drastically.



    Adam Wilson (POWER BI)'s profile image Profile Picture

    55987ed4 5ace-4f4b-b064-adf606ec0d67 on 05 Jul 2020 22:48:42

    RE: Customer Support

    Hello Team,

    Any ID from Domain "Cars24.com" is not working since 13th May 2017. When we try to login, the message that appears is:
    "We don't recognize this user ID or password".
    Pleae fix this as soon as possible or let me know the reason for this.

    Adam Wilson (POWER BI)'s profile image Profile Picture

    a0bd3178 3823-4011-aa08-9bb9dd6a4001 on 05 Jul 2020 22:46:24

    RE: Customer Support

    Hi Team, This message came up yesterday and today morning as well. I usually open Power BI from Lasspass, using my manager ones. Please help me how to resolve this issue.
    "Something went wrong.
    Please try again later.
    TECHNICAL DETAILS
    An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
    Date and Time: 2017-04-18 23:13:32Z
    ActivityId: e46c9af4-78c8-4d6e-9a8c-29d3193b4c0c"
    Thanks

    Adam Wilson (POWER BI)'s profile image Profile Picture

    5e106b27 89a5-4e94-a09e-dbc08ee3c25f on 05 Jul 2020 22:45:49

    RE: Customer Support

    Hi Team, Facing (500): Internal Server Error when i am trying to get the data form visual studio team server through desktop PowerBI.
    Actual my url is 'https://smsgaccessibilityreviews.visualstudio.com' when i am hit the data the powerbi add new token in above url like

    Details: "Web.Contents failed to get contents from 'https://smsgaccessibilityreviews.analytics.visualstudio.com/MSCOM/_odata/Projects' (500): Internal Server Error"

    please help me how to resolve this issue

    Adam Wilson (POWER BI)'s profile image Profile Picture

    34a4614b 4e62-45cf-8838-c246a8317fa0 on 05 Jul 2020 22:41:23

    RE: Customer Support

    Can I share my dashboard on cloud or the receiver should have power bi installed?