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Incorrect Pro License Warning

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Will Bartlett on 30 Aug 2016 04:49:21

I have several data sets published to the PBI service that reference a single Azure database and are scheduled to refresh daily via an enterprise gateway. After a number of weeks, the dashboards associated with one of the data sets now flashes the Pro Content warning when I attempt to share and non-pro users are not able to access. I'm able to share dashboards associated with the other data sets without issue.

Additionally, if I republish the problem data set under a new name, and schedule an identical daily refresh, the problem goes away and non-pro users can view without issue.

Please help me to understand the inconsistency around pro license requirement.

Administrator on 31 Aug 2016 00:41:53

requested a support case be created

Comments (3)
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eb45e8c8 e5c5-4bc6-8823-d01a25f58c81 on 05 Jul 2020 22:34:26

RE: Incorrect Pro License Warning

'@Charles how can we create a support ticket when its only for pro users? :\

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eb45e8c8 e5c5-4bc6-8823-d01a25f58c81 on 05 Jul 2020 22:34:19

RE: Incorrect Pro License Warning

Have the same issue.

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ac643e7c e800-ea11-a811-000d3a4f1ebb on 05 Jul 2020 22:29:00

RE: Incorrect Pro License Warning

Hello Will,
As this is tenant and dataset specific not a generic Power BI issue can i get you to create a support case to verify the underlying cause?
http://support.powerbi.com
Thanks
Chuck