Kristi on 15 Jul 2016 20:19:50
I see there is a publish bug but is anyone else having a refresh issue this morning? I had updated the desktop and gateway yesterday and now I cannot refresh my data. It times out. I have uninstalled and reinstalled the gateway and also power cycled my computer. Edit credentials is greyed out and manage gateways has not effect.
Here are the details provided by the service:
Failed to load gateways
Please try again later or contact support. If you contact support, please provide these details.
Activity ID663dade5-6ca8-410d-a48b-ad5a727846ed
TimeFri Jul 15 2016 09:14:48 GMT-0400 (Eastern Standard Time)
Correlation ID378b850e-a689-7265-3433-84b7464e9e77
Version13.0.1500.395
Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net
- Comments (3)
RE: Refresh issue gateway not working
We are having the same issues. We are in the Central Time Zone - the Midwest. Did not update gateways yesterday, but lost gateways this morning. No access to manage gateways, can't see them through 'Get Data' and can't access them as data sources.
Similar error message with the same Cluster URL
RE: Refresh issue gateway not working
Statements like 'we are having refresh issues' or 'Users may intermittently experience delays or failures when... ...refreshing data sets... ' does not do a good job of communicating the experience we are having.
Our Power BI implementation is running entirely from on-premise SSAS data sources, and all day so far nothing has worked at all.
RE: Refresh issue gateway not working
Yes operations is aware we are having refresh issues:
http://support.powerbi.com