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Blank web screen to a deleted dashboard

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Joseph on 11 Jun 2016 00:43:17

If people try to access a dashboard shared but was deleted in my Power BI account, they got a blank screen with no errors. I would expect people be notified of the missing or deleted dashboard so they know the shared link is no longer good.

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e38af27f a1de-479d-8fcc-ae9936c7696f on 05 Jul 2020 22:23:40

RE: Blank web screen to a deleted dashboard

The prompt works as described, if a user closes the tab or window afterwards. One minor issue ... if the user clicks the "Close" button instead, it still shows the Power BI window and hanging. It would be great, if it can redirect to the Power BI web page instead.

Note, the issue happens no matter the deleted dashboard was empty or not.

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ac643e7c e800-ea11-a811-000d3a4f1ebb on 05 Jul 2020 22:23:40

RE: Blank web screen to a deleted dashboard

Closing while waiting for Joseph to circle back

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ac643e7c e800-ea11-a811-000d3a4f1ebb on 05 Jul 2020 22:23:31

RE: Blank web screen to a deleted dashboard

Hello Joseph,
I just tested this with a couple people and dashboards and right after the deletion we are seeing the error:

"You don't have access to this dashboard"
"This invitation is invalid"
"Please try again later or contact support and provide the following details to help resolve your issue faster"

Waiting approximately five minutes that error changes to:

"Sorry, we couldn't find that dashboard"

"It may have been deleted or you may not have access to view it."


Can you please retry and verify their last visited dashboard isn't empty?
Thanks
Chuck