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Email Subscriptions - Very Poor Image Quality

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Eric's profile image

Eric on 24 Aug 2018 20:30:53

We are seeing extremely poor quality images within the email and the attachments for Report subscriptions coming from the Power BI Service.

The image quality is so poor that it frustrates and disappoints our executive audience so much that we will not use the subscription option until we have a better solution.

Our execs want mission critical stats pushed to them in an email so they can get a quick read on the business, they don't have the desire or the time to go to the Power BI Service to see them in high quality.


We push reports to about 20 users today using Tableau but I want to switch everything over to PBI. However, the quality of images in the PBI subscription is a big impediment to making that happen.

We had such high hopes for email subscriptions but they have been such a big disappointment thus far. We need a way to improve the resolution of the images in the email and we need to be able to attach a high-quality PDF file rather than a useless low resolution PNG file.

Comments (2)
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ea288775 b1e1-4fa1-bbc9-a0eefa927e19 on 05 Jul 2020 23:37:57

RE: Email Subscriptions - Very Poor Image Quality

There are multiple posts on this... why don't we direct our votes to the one post with highest votes now

https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/34744249-email-subscription-snapshots-image-quality-and-siz

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fc63cf5f 6a2d-4f21-b381-7e81e50d7ded on 05 Jul 2020 23:31:21

RE: Email Subscriptions - Very Poor Image Quality

i'm amazed that Microsoft would add such a neat feature and then fumble the ball on the 2 yard line with an image attachment that is not even remotely acceptable. Might as well not have added the feature if you're not going to finish the job properly. VERY DISAPPOINTING!