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Support for Zendesk custom fields

Vote (92)

Helen on 31 Mar 2016 16:39:27

Custom fields that I have created in Zendesk are not available to report on in PowerBI. This would be REALLY useful

Comments (29)

Comments (29)

f63b896b ce96-4f5a-9769-d7bdca9ff031 on 05 Jul 2020 23:39:05

RE: Support for Zendesk custom fields

This is a must have feature.

482f985c ea09-464f-a05c-fc9cf293269b on 05 Jul 2020 23:36:39

RE: Support for Zendesk custom fields

How is this still a missing feature ?!

0c52ecca 64cc-481d-9c3b-94fe4b86dcd5 on 05 Jul 2020 23:25:10

RE: Support for Zendesk custom fields

Posted a work-around for smaller databases:

https://community.powerbi.com/t5/Integrations-with-Files-and/Zendesk-custom-ticket-fields-missing/m-p/471382#M18563

0216f728 737e-48b7-8645-6b7f84c4826d on 05 Jul 2020 23:21:51

RE: Support for Zendesk custom fields

LIke others said, this is a must-have option.

4f9e91bb 7de1-4997-9204-574cc0bdcc5f on 05 Jul 2020 23:19:18

RE: Support for Zendesk custom fields

The Zendesk PowerBI reports are useless without this....

27ff256e b607-484a-908f-0bd0c54dab36 on 05 Jul 2020 23:18:51

RE: Support for Zendesk custom fields

The custom field addition to PowerBi is very important for us. Super critical.

2549b704 4b5a-438f-a3e2-f3a7de921417 on 05 Jul 2020 23:18:51

RE: Support for Zendesk custom fields

This is a must have!

13bc4b0a 9ccb-434c-8918-83f146fc2380 on 05 Jul 2020 23:18:00

RE: Support for Zendesk custom fields

Essential.

46a66862 9ec0-48d7-af7b-f87876445cb3 on 05 Jul 2020 23:13:28

RE: Support for Zendesk custom fields

???

fe389b4c 534c-459a-b905-29620ee714c1 on 05 Jul 2020 23:11:25

RE: Support for Zendesk custom fields

Any Solution on 2018 ?