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Fix login on web site

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Pablo on 20 Apr 2017 19:20:52

When I go to the Power BI web site and select Support -> Community, I then try to log in but my password is not recognized and the Recover Password option does not send me an email to recover it. But if I go to the Ideas forum I click on sign in and it just works using my browser stored password. Please make it work so I can use the same user and password in all of the Power BI site.

Comments (26)
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2ceae580 b5c2-4252-9e79-d683c9d0f955 on 05 Jul 2020 23:37:56

RE: Fix login on web site

I cant login either.... I do have a company account, but I can only submit an issue when having a ADMIN right to the computer.... well I DO have an admin account to my computer, but under a computer specific name... not my own name... so HOW can I submit an issue with inability to publish from Power BI Desktop????

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2ceae580 b5c2-4252-9e79-d683c9d0f955 on 05 Jul 2020 23:37:56

RE: Fix login on web site

I am a PBI Pro user. While having an issue with publishing (the remote server returned error 404 not found & 409 conflict) I wanted to submit a supporting ticket.
Yet your supporting pages also told me that you have to have ADMIN approval to grant permissions to this app (??? admin approval to submit ticket??), offering me only the MS PBI account. My admin account name is different to my own email address & therefore I cannot login to your supporting pages.
I still have a private account to the community, but your pages are forcing me to use the PBI account.... to make it short I cant get any support from you!!!

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95cb8c53 5ff7-412f-b45a-2b64d14797b7 on 05 Jul 2020 23:36:42

RE: Fix login on web site

I can't login too

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f5ecf608 5bbb-459d-afd5-cbec174252ad on 05 Jul 2020 23:36:42

RE: Fix login on web site

I can't login to PBI community anymore. How to ask for help?

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0625d36d 5681-47b0-87ac-7bffd4439fb0 on 05 Jul 2020 23:36:32

RE: Fix login on web site

I am unable to vote on new ideas because the reCaptcha doesn't work.

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47a4e553 ec7f-48e5-871e-f40119b217d6 on 05 Jul 2020 23:30:22

RE: Fix login on web site

Here I am, logged into Power BI on my trial and browsing https://ideas.powerbi.com on a different tab. Trying to get details on your annoying "feature" that every Teams O365 group is visible as a Power BI workspace. There are community members who have also asked for this. I am trying to upvote. Vote leads me to a dead end where they want me to subscribe, to do this I have to do a Capcha thing, there are no prompts for this. And I am already logged in to MS portal and Power BI.

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47a4e553 ec7f-48e5-871e-f40119b217d6 on 05 Jul 2020 23:30:21

RE: Fix login on web site

Looks like now I have posted this rant I am allowed to vote, whoopie !

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eb34870b 5c0d-4bfa-9297-a18681d8e2c1 on 05 Jul 2020 23:25:44

RE: Fix login on web site

I have seen a posting requesting people make "feedback" type suggestions at ideas.powerbi.com

There is even another feedback asking to create a report of submission on that other forum here.

WHY split feedback?

Isn't that the point of this UserVoice forum?

you should redirect that forum here.

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eb34870b 5c0d-4bfa-9297-a18681d8e2c1 on 05 Jul 2020 23:25:44

RE: Fix login on web site

I have seen a posting requesting people make "feedback" type suggestions at ideas.powerbi.com

There is even another feedback asking to create a report of submission on that other forum here.

WHY split feedback?

Isn't that the point of this UserVoice forum?

you should redirect that forum here.

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8bdabd14 c929-4b7c-9182-b1b0d8b9330a on 05 Jul 2020 23:18:21

RE: Fix login on web site

why are this two areas separate?
I would like to use the same profile for all.

Also to MS PowerUser community has a separate, so 3 accounts and passwords in total.