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Failed auto-refresh should not cancel the refresh schedule

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Jeffrey Tinnea on 27 Mar 2015 02:00:15

Currently if auto-refresh fails, the refresh schedule is disabled meaning IT has to go in and re-enable the schedule for each data connection after any ill-timed service outage. Sadly, the schedule is also disabled silently so unless IT checks in on the dashboard they have no way of knowing refresh is turned off.

Administrator on 30 Apr 2015 01:44:09

As mentioned before, we'll still disable refresh if we notice that refresh fails consistently, but this time we'll send you an email to inform you why we turned off refresh.

Comments (23)
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1fafff23 c62b-405f-a5e5-9eafb760a111 on 05 Jul 2020 22:46:34

RE: Failed auto-refresh should not cancel the refresh schedule

I haven't been receiving emails that it has been turning off

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79a83a7e dabc-47a7-87b0-e47527450b0e on 05 Jul 2020 22:26:23

RE: Failed auto-refresh should not cancel the refresh schedule

how far out is this?

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4a24bdad 57d8-4ecb-bf3c-c9cccafc709e on 05 Jul 2020 22:00:19

RE: Failed auto-refresh should not cancel the refresh schedule

Sweet! Thanks for the update, Mini.