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Send Refresh Failure Notifications to Distribution List

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Kate on 11 Jun 2019 22:35:27

It would be helpful to be able to set up a distribution list of those to send refresh failure notifications to. Currently, only the owner receives an email, but we have several administrators that require notification when certain reports fail.

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a5622b09 8d89-4617-a907-80b6542b07c1 on 05 Jul 2020 23:33:25

RE: Send Refresh Failure Notifications to Distribution List

Really need this feature. Some of our power BI user like service accounts, which does not have real email. Then no email notification received when refresh data failure.

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7b030804 2a8a-4cba-8acf-773a7d81d3b3 on 05 Jul 2020 23:32:45

RE: Send Refresh Failure Notifications to Distribution List

Indeed... I've created the bulk of the reports used by my organization. Now I want to go on leave, and I've had to create an auto-forwarding rule for refresh failure notifications so that they can be investigated by someone else if they occur. Not the most elegant solution - awesome as it is, Power BI definitely needs a little more team/enterprise capabilities.

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4409bfdd b8cb-4bcb-809b-3e265e87d0b9 on 05 Jul 2020 23:31:46

RE: Send Refresh Failure Notifications to Distribution List

This would be very helpful. Having only one recipient notified of the failure isn't enough

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4f8a39d8 f070-4c5e-a500-8482c9c1acb8 on 05 Jul 2020 23:29:44

RE: Send Refresh Failure Notifications to Distribution List

The scheduled data source failure notification is only sent to the data source owner, it would be more useful if you could specify the recipient(S) or group.

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a1392226 f6e6-4907-847d-7713ec9b5e78 on 05 Jul 2020 23:27:22

RE: Send Refresh Failure Notifications to Distribution List

'Hi, I really appreciate the email that is generated when the scheduled refresh failed. Would it be possible to add there:
- name or ID of workspace failed report is in?
- information why it failed (eg. "Could not resolve QueryDefinition due to invalid SourceEntity reference '_MyMeasures'. This error often happens after the Entity was renamed or deleted. Please update the query/visual to use the new name or undo the name change. - Source: 'User' "

It would be very helpful for us, who have many workspaces and need to know what is wrong.

Thank you,
Zuzana

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f28bbc1e 1f0e-4361-b6dd-7f02624f009f on 05 Jul 2020 23:27:12

RE: Send Refresh Failure Notifications to Distribution List

It would be great if instead of one email per failure, we could get a summary email of all failures. I am the "owner" of close to 100 reports and when there is a gateway (or other) issue I receive close to 100 emails.

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6884422e 3d9f-e811-a967-000d3a1be90a on 05 Jul 2020 23:23:28

RE: Send Refresh Failure Notifications to Distribution List

Up-voting this idea, specifically to include query names in the error messages. I ran into a situation attempting to refresh a report, and got a very generic message:
There was an error when processing the data in the dataset.

The technical details were not much better:
Data source errorUnable to refresh the model (id=xxx) because it references an unsupported data source.

With a few dozen queries, this became quite the task just to figure out which query or queries were causing the issue. With some specifics on which queries failed or even which data source was detected as "unsupported" this frustration could have been mitigated entirely. Once it was known, it was trivial to figure out how to update the queries to succeed.

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c608869a 2b49-464b-8677-a41cb088eb46 on 05 Jul 2020 23:10:52

RE: Send Refresh Failure Notifications to Distribution List

Currently when a refresh fails only the owner of the report/dataset is sent an email to let them know.
An email should also be sent to the enterprise gateway administrators so they are aware of the failure.

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a3309361 99be-ea11-a812-000d3a8ddfb2 on 05 Jul 2020 23:10:07

RE: Send Refresh Failure Notifications to Distribution List

Couldn't agree more, just had a refresh failure notice and it took me 20 minutes to determine which of the datasets failed in the 30 plus workspaces out there

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9e5f4f97 65a0-4365-b96b-c8c0de3c37d7 on 05 Jul 2020 23:08:36

RE: Send Refresh Failure Notifications to Distribution List

Is it possible to have an 'alerts'/email generated if a data source report fails to refresh?