Power BI

Under Review

Freshdesk

Vote (241)

James Saville on 28 Jan 2015 00:59:39

Additional helpdesk software options

Administrator on 28 Jan 2015 09:51:25

Thanks for the suggestion James. Is anyone else out there using Freshdesk? Please add your votes to let us know that we need to prioritize this!

Comments (66)

Comments (66)

5d674031 134a-41bc-80d1-73b6a69a3d93 on 05 Jul 2020 22:59:48

RE: Freshdesk

Please add freshdesk

02a58c6d 7228-4305-982c-aea2567bdce8 on 05 Jul 2020 22:57:54

RE: Freshdesk

We use Freshdesk to track our user support. Analytics would be very helpful. We could pay Freshdesk for reporting but would rather use Power BI.

e9e9da6a f22a-4f0e-adcb-08dd2e1c1275 on 05 Jul 2020 22:57:29

RE: Freshdesk

'+1

edb46220 2d53-4bd2-9c51-3faa1fb2e9fa on 05 Jul 2020 22:56:29

RE: Freshdesk

'+1

4960a790 42dd-4cf8-9fb4-73788868110d on 05 Jul 2020 22:53:55

RE: Freshdesk

Freshdesk have recently added a new API based reporting scheduler which is much more useful to connect to than the normal API - now that is in palce this would be really useful.

70453e0a 3305-449c-b941-5ace11ddd856 on 05 Jul 2020 22:49:35

RE: Freshdesk

It will be very very useful. It is unacceptable to upload a file to do our reports. +1 vote from me

228c5f14 b748-4059-aa39-798ac3c13827 on 05 Jul 2020 22:48:29

RE: Freshdesk

we are using freshdesk for our helpdesk. it would be great if we could pull the data into Power BI for reporting

d4e86b81 d2da-4556-8327-ecd15e44ee3e on 05 Jul 2020 22:46:25

RE: Freshdesk

Hi Microsoft,

We use PowerBI for a lot of our work and Freshdesk link would be really great, helpful and supportive to our needs.

c9038b63 4a3b-4dbf-a5cf-87c233bdc64b on 05 Jul 2020 22:45:41

RE: Freshdesk

Please add Freshdesk support.

ddccf1c9 4710-42f9-917b-a76c9b9a7dcd on 05 Jul 2020 22:44:39

RE: Freshdesk

Yes definately need this integration!