Jeffrey Tinnea on 27 Mar 2015 02:00:15
Currently if auto-refresh fails, the refresh schedule is disabled meaning IT has to go in and re-enable the schedule for each data connection after any ill-timed service outage. Sadly, the schedule is also disabled silently so unless IT checks in on the dashboard they have no way of knowing refresh is turned off.
Administrator on 30 Apr 2015 01:44:09
As mentioned before, we'll still disable refresh if we notice that refresh fails consistently, but this time we'll send you an email to inform you why we turned off refresh.
- Comments (23)
RE: Failed auto-refresh should not cancel the refresh schedule
If you are going to disable auto-refresh, at least send a notification that this has happened.
RE: Failed auto-refresh should not cancel the refresh schedule
Just wanted to reinforce that this is a pain as well for our company... we are just launching our Power BI dashboards and trying to get our decision makers to trust the reports... it is difficult when the scheduled refreshes stop due to a failed refresh...
RE: Failed auto-refresh should not cancel the refresh schedule
Hello support,
I see you started working on this 5 years ago. Any update? It is seriously a pain and makes the customer loose interest/confidence in the reports that stops updating without me knowing it!
RE: Failed auto-refresh should not cancel the refresh schedule
Guys, please think about this, this is a serious pain. Consider several reports that are using scheduled refresh, and you have to one by one redo schedule, plus limited trust to data. Im using quite large datasets on OneDrive to feed PowerBI so on your infra, and i see sometimes timeouts, and other problems suggesting, that it is more on your side. Im not complaining on that, but if i have than additionaly refresh stopped arbitraly by you, both puts PowerBI under question mark as a reliable tool for enterprise.
RE: Failed auto-refresh should not cancel the refresh schedule
Hello Support,
Yes we are interested in this adjustment of the Scheduling.
Refreshment may fail, but we would like to maintain the schedule so that update is possible
RE: Failed auto-refresh should not cancel the refresh schedule
This should be configurable, if you want it disabled fine, if not you are helping to avoid creating a bigger issue in the E2E automation if that's a transient problem. Please get this approved in your roadmap.
RE: Failed auto-refresh should not cancel the refresh schedule
Facing same issue, No email received.
RE: Failed auto-refresh should not cancel the refresh schedule
No email received when scheduled is automatically disabled--- this is one of the important privilege that any reporting platform should have it.
We also faced the same issue.
RE: Failed auto-refresh should not cancel the refresh schedule
also the schedule email addresses should not disappear when the schedule is disabled due to inactivity! lol
RE: Failed auto-refresh should not cancel the refresh schedule
We need a message if the reports auto refresh is disabled. I have reports that are refreshed several times a day and it is an issue if I am not aware that the auto refresh has been disabled. Not having a message questions the capabilities of Power BI.