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Support for Zendesk custom fields

Vote (92)

Helen on 31 Mar 2016 16:39:27

Custom fields that I have created in Zendesk are not available to report on in PowerBI. This would be REALLY useful

Comments (29)

Comments (29)

d3b75ea2 457d-47b2-bbed-f02a768855d3 on 05 Jul 2020 23:10:04

RE: Support for Zendesk custom fields

Any updates on this.

The custom field addition to PowerBi is very important for us.

d8b6981b 2b49-46a3-8baf-36f7aac77bea on 05 Jul 2020 22:53:31

RE: Support for Zendesk custom fields

There is also no database sharing on the list of Macros and sources of ticket generation.
Must be added immediately.

9fbdd2b6 dcb3-4258-99db-2eed557d6ad7 on 05 Jul 2020 22:39:57

RE: Support for Zendesk custom fields

Would be extremely helpful feature.

8d9a4e2c 937e-4807-8760-3046aeaf54c1 on 05 Jul 2020 22:38:41

RE: Support for Zendesk custom fields

Hi all - I'm new here! I'm experiencing some problems when importing data into Power Bi Desktop through the connector. Some fields (for example "Via") are not imported correctly: I only get the vale [Record]. Do you have any clue? Thx. FM

352a148e cabd-4f53-8fac-7eead23816e2 on 05 Jul 2020 22:37:03

RE: Support for Zendesk custom fields

This is a must have.

0731661d 9e40-4379-99c6-2cef0eb289b9 on 05 Jul 2020 22:35:54

RE: Support for Zendesk custom fields

We have key business taxonomy configured in Zendesk using custom fields therefore this functionality is a mandatory requirement for us.

7bb34229 da81-43b0-b2fd-05f85818a87c on 05 Jul 2020 22:30:48

RE: Support for Zendesk custom fields

This is a must have!

cd721b9e 3b92-e711-812c-e0071b660ff1 on 05 Jul 2020 22:24:14

RE: Support for Zendesk custom fields

I need the same as well or a third party "connector" solution. Exporting from Zendesk then importing to Power BI is a bit messy!

fa9b7516 c748-4d8a-bd37-6cb55cabd8ac on 05 Jul 2020 22:18:44

RE: Support for Zendesk custom fields

I am also looking for a solution for this. It would be extremely handy