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Power BI Desktop Connector for ServiceNow

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Power BI User on 25 May 2015 19:33:35

Create a connector for ServiceNow in the Power BI Desktop "Get Data" list.

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a4a12bef 0b5e-4dff-8f67-5c7a2b10a394 on 05 Jul 2020 22:36:21

RE: Power BI Desktop Connector for ServiceNow

Is there any possibility to Bi-directional integration between power BI and service now instance

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bf256141 75f6-4c05-9256-3614250d74d2 on 05 Jul 2020 22:35:36

RE: Power BI Desktop Connector for ServiceNow

My company is also very interested in this type of connector. The Incidents content pack is very useful, but we are also using Service Now to track projects and would love to be able to dashboard that data as well.

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982e7f7e 4cc9-4e6c-b7ba-15085a7f4502 on 05 Jul 2020 22:35:25

RE: Power BI Desktop Connector for ServiceNow

Incidents are great to look at, the rest would be great as well

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b262bae8 9dac-41ad-bd3d-b17592ecc474 on 05 Jul 2020 22:34:35

RE: Power BI Desktop Connector for ServiceNow

needs to be a native connector so we can bypass the odbc 10000 rows limit and not have the web service based connection for connecting to entire set of tables both delivered and custom in ServiceNow.

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867629f7 14ab-4357-a1ee-2908661aff76 on 05 Jul 2020 22:34:04

RE: Power BI Desktop Connector for ServiceNow

Would vote for the Requests as well. Looks good though!

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8143539f 933b-452d-bc77-47b55d5e69b9 on 05 Jul 2020 22:32:02

RE: Power BI Desktop Connector for ServiceNow

Currntly only Incident table data is available.
Tables which needs to be fetched in Power BI from service now are
1) Task SLA [task_sla]
2) Configuration item [cmdb_ci]
3) Incident metrics [incident_metrics] if possible.

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235a50ea 31ab-40d6-b0b4-5f0b5a35c027 on 05 Jul 2020 22:31:39

RE: Power BI Desktop Connector for ServiceNow

The ability to query the sc_request and change table would be awesome!

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fcd38445 904e-45f5-86de-ff08ac281cb9 on 05 Jul 2020 22:31:30

RE: Power BI Desktop Connector for ServiceNow

The Incident connector is great, but access to additional other tables/classifications like Tasks, Surveys, etc. would allow much broader connections and deeper analysis of the data.

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93206ae4 c68e-45ad-8b41-9d62b6f89352 on 05 Jul 2020 22:30:58

RE: Power BI Desktop Connector for ServiceNow

Support for Requests and Change Request not just incidents is really needed to make this useful for us. Is this coming?

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a19053ab 0a4b-4ada-8139-05d6034b50ac on 05 Jul 2020 22:30:03

RE: Power BI Desktop Connector for ServiceNow

Could we get a more configurable connector? Defining tables/queries for gathering data would greatly improve the viability of using Power BI in conjuncture with ServiceNow.